We Provide Support!

Geocode Factory is a huge and full of features Joomla! extension, delivered to you free of charge. But, like everyone, we gotta eat. So if you need, out team can provide expert support for a smalll cost that will help us with the continous development of Geocode Factory.
Please see available plans bellow, in the end of the page.

Common issue: If your map do not appear with a Oops! Something went wrong or the radius search input display a similar message, you need to prodive a Google API key. Since June 2016 the Google map Api is mandatory.

To fix this you need to obtain a free apikey and set it into your product.

  • You can get an APIkey for free here. For the map, you need a Javascript APIkey.
  • If you do not find the place where to put this APIkey, you need to get the last product version.


Out support plans gives you Standard Support for Subscribers for installation issues, basic configuration, how to use questions or bug squashing.
Assistance for the above is available through our ticket system for our support subscribers.

Need Support?

Having problems installing Geocode Factory or configuring your plugin? We've got your back, subscribe one of our low price support packages.


49,00 €
Support Basic

1 ticket
1 one domain
All extensions and plugins


149,00 €
Support Silver

10 tickets
1 domain
All extensions and plugins


249,00 €
Suport Gold

25 tickets
3 domains
All extensions and plugins